The Happy Car Care Philosophy

You're happy because...

...you're getting the most out of your investment. A well-maintained vehicle costs less to own and operate. It uses less fuel. It experiences fewer costly breakdowns. Its value is greater when you decide to sell or trade it in. And if repairs are needed, they likely will cost less than they would for a vehicle that is poorly maintained.

Your vehicle is happy because...

...it's getting all the loving care it wants and needs. Today's vehicle truly is a mechanical marvel. So much so, it's easy to take its amazing performance for granted. But just like a highly skilled athlete with good muscle tone and fitness, it requires a diet of ongoing maintenance to keep it performing at its best. Dirty fluids, worn parts and indifferent care can rob your vehicle of the ability to function well. And your vehicle and you pay the price!

Its manufacturer is happy because...

...we're providing all that he recommends. The engineers who designed your vehicle had certain expectations of you, the owner. They established a minimum standard for regular maintenance to keep it running smoothly and efficiently. And to make sure it continued to provide safe, reliable transportation. Original warranties (and any extended warranties you purchase) are based on the assumption that you will follow through. In some cases, based on our experience dealing with vehicles in our climate, we may suggest maintenance services that exceed manufacturer recommendations. But our pledge to you is that we never will promote services that are not in the best interests of you and your vehicle. And by the way, we are fully authorized to fulfill all your vehicle's maintenance needs. Federal law even prohibits car dealers from denying warranty repair service because scheduled maintenance was performed at an independent facility such as ours.

We're happy because...

...we're doing what we really like to do. Yes, we work with the very latest diagnostic tools. We employ technicians certified by the National Institute for Automotive Service Excellence(ASE)...including some who have reached and exceeded the master technician level. We make a substantial annual investment in training so they can keep their skills current and so you can be confident that they're equipped to work on vehicles that become more sophisticated and more complex with each passing year. We're happy to have received the Governor's Exemplary Employer Award for Excellence and are proud, too, to be regarded by our peers and our good customers as an outstanding service facility. But what sets us apart is a passion for what's going on under the hood of your car. We take great pride in doing our job well. Our greatest reward is knowing that when you leave our shop, you drive away in a happy car.

Feel free to ask any of our team members about the happy car philosophy and what it means!